Upside Down Experience was formed in 2023 by Andy Slinger.

In his 13 years as a Director of Brand Vista, Andy learned that the most important element in delivering an irresistible customer experience was to release the passion of the teams on the ground who are delivering that experience for customers each and every day.

Taking inspiration from Timpson’s Upside Down Management approach, where teams are empowered to do whatever they can to give amazing service, Andy has created a new approach to Customer Experience development. By releasing the passion of your people, and involving them throughout the process, Upside Down Experience create happier teams, which means happier customers and, ultimately, more profit.

Let’s turn your customer experience Upside Down.

Email
andy@upsidedownexperience.co.uk

Phone
07749745269